Make sure that the playbook you are planning to use is in a turned on status. For instructions on setting up playbook in Drift, click here. You can either use Drift's default greeting option or create a playbook to configure the display messages guests will see when they interact with the chat widget. When the Drift chat bot is enabled for an event, configured chat bot in your Drift account will appear on the event landing page for guests before entering the event. Enabling a Drift Chat Widget for an Event Landing Page Please review the following sections for instructions on doing so. Now that your integration is complete, you will be ready to begin configuring drift bots for your events.
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